Responsible Gaming
at 88fg
At 88fg, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our responsible gaming framework gives every player in Bangladesh the tools, knowledge, and support they need to stay in control at all times.
Gaming With Care, Every Single Day
88fg is dedicated to providing a safe, fair, and transparent gaming environment for every player across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Responsible gaming is not an afterthought here; it is a foundational principle that shapes how we design our platform, train our support team, and engage with our community.
We understand that for the vast majority of players, online betting on cricket, slots, live casino, and sports is a genuinely fun leisure activity. Our goal is to keep it that way. We invest in player education, robust self-management tools, and proactive outreach so that anyone who feels their play is moving in an unhealthy direction has a clear, simple path to regaining control.
All 88fg accounts must be held by individuals aged 21 years or older. Age verification is conducted at registration and may be repeated at any point during the account lifecycle. Any account found to be held by a person under 21 will be suspended immediately and the matter handled in strict accordance with our Terms & Conditions.
If gambling has stopped being fun and has started causing worry — for you or someone you care about — please read this page carefully and reach out to our support team at any time. You are not alone, and help is always available.
Important reminder: Gambling is entertainment, not a way to earn income or recover financial losses. Never bet more than you can comfortably afford to lose. If you feel the urge to chase losses, stop and contact our support team immediately.
Every new 88fg account undergoes mandatory age verification. Players must confirm they are 21 years or older before depositing or playing. We may request a copy of your national ID (NID) or passport to complete verification.
Set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is active, it cannot be increased until a mandatory cooling-off period has passed — giving you real, enforceable control over your spending.
Take a short break without closing your account. Time-out periods of 24 hours, 48 hours, 7 days, or 30 days are available on demand. Session time reminders can also be activated to notify you when you have been playing for a set duration.
If you need a longer break, our self-exclusion tool lets you close your account for a defined period — or permanently. During self-exclusion, your account is blocked, marketing is suspended, and reactivation requires a formal review process.
In addition to deposit controls, you can set a maximum loss threshold per day, week, or month. When your losses reach the defined limit, your session ends automatically, preventing emotionally driven over-betting in the heat of the moment.
Enable periodic on-screen reality check prompts that display your total session time and net win/loss position. These gentle nudges are designed to break the flow of automated play and encourage mindful, intentional decisions about continuing your session.
Take Control of Your Play
Every tool below is available to all registered 88fg players at no cost. Access them via your account settings or by contacting our 24/7 support team.
Define exactly how much you want to deposit per day, week, or month. Limits take effect immediately when lowered and require a mandatory 7-day cooling-off period before they can be increased. You set the boundary — the system enforces it automatically.
Available NowChoose reminder intervals of 30, 60, or 90 minutes. When your session reaches the chosen threshold, a clear on-screen prompt appears showing you how long you have been playing and inviting you to take a break or log out.
Available NowNeed a few days away? Activate a time-out of 24 hours up to 30 days. Your account remains intact but all access is blocked for the chosen duration. Existing pending withdrawals are unaffected and will be processed normally during the time-out period.
Available NowFor players who need a more substantial break, self-exclusion options of 3 months, 6 months, 1 year, 5 years, or permanent are available. During self-exclusion, all promotional communications are suspended and account access is fully blocked.
Available NowReview a full, detailed log of your deposits, withdrawals, bets placed, games played, and session durations at any time. Transparent access to your own activity data helps you make informed decisions and track patterns in your play behaviour over time.
Available NowWithdraw your consent to receive promotional emails, SMS messages, and bonus notifications at any time. Simply contact support or update your communication preferences in account settings. Opting out of marketing does not affect your ability to continue playing normally.
Available NowTo activate any of the tools above, log in to your 88fg account and navigate to Account Settings > Responsible Gaming, or contact our support team directly at [email protected]. All requests are processed within 24 hours. Self-exclusion requests are typically actioned within 1 hour of receipt.
Warning Signs of Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or experience. Being aware of the early warning signs is the first step toward seeking help.
Feeling compelled to keep betting in order to win back money you have already lost — sometimes increasing bet sizes to recover faster. This behaviour rapidly accelerates financial harm and is one of the clearest indicators of disordered gambling.
Using money set aside for rent, groceries, bills, or family responsibilities to fund gambling sessions. If your betting budget has expanded into essential household funds, this is a serious warning sign that requires immediate attention.
Finding it very difficult to walk away from a session even when you intended to stop, or returning to gambling very soon after setting limits for yourself. Persistent failure to honour self-imposed limits is a hallmark of compulsive gambling behaviour.
Allowing gambling to interfere with work, study, family time, or social obligations. Missing deadlines, skipping commitments, or withdrawing from relationships because of the time or money consumed by gambling is a significant red flag.
Taking out loans, borrowing from family or friends, or using credit cards primarily to fund betting activity. Financial strain caused by gambling debt is both a warning sign and a consequence that can have long-lasting effects on personal and family wellbeing.
Experiencing anxiety, irritability, guilt, depression, or mood swings related to gambling outcomes — either the high of a win or the distress of a loss. When emotional wellbeing becomes tightly linked to gambling results, professional support is strongly recommended.
Hiding the extent of your gambling activity from family, friends, or colleagues — lying about time spent playing, amounts deposited, or losses incurred. Secrecy around gambling is frequently an indicator that the individual is aware their behaviour has become problematic.
Turning to gambling as the primary way to cope with stress, anxiety, loneliness, boredom, or difficult personal circumstances. Using betting as emotional relief rather than entertainment changes the nature of the activity and increases the risk of dependency.
Needing to bet progressively larger amounts to experience the same level of excitement — a pattern closely analogous to tolerance in substance dependency. Escalating stakes over time, beyond what is financially rational, is a well-documented indicator of problem gambling.
If you recognise two or more of the warning signs above in your own behaviour — or in the behaviour of someone you know — please do not wait. Contact the 88fg responsible gaming team at [email protected] or activate a self-exclusion immediately from your account settings. Early intervention makes a meaningful difference.
How Healthy Is Your Relationship With Gambling?
The questions on the right are drawn from widely used responsible gambling screening frameworks. Answer them honestly and privately. If you answer "Yes" to three or more, we strongly recommend speaking with our support team or activating a time-out or self-exclusion on your account.
This self-assessment is completely private. 88fg does not record your answers or use them to restrict your account. Its only purpose is to help you reflect on your own gambling behaviour in an honest, non-judgmental way.
Have you ever spent more money gambling than you originally planned to spend in a single session?
Have you ever borrowed money or sold possessions to fund gambling activity?
Have arguments with family members or friends ever been caused or worsened by your gambling?
Have you ever felt restless, irritable, or anxious when trying to cut down or stop gambling?
Have you ever gambled as a way to escape from personal problems, stress, or low mood?
Have you ever tried to win back money you lost gambling by returning to bet again soon afterwards?
Have you ever hidden your gambling activity or lied about the amount of money you have won or lost?
Have you ever felt that you might have a problem with how much you gamble?
Support Is Always Available
Whether you need to activate a tool, ask a question, or talk to someone about a gambling concern, 88fg's support team and the resources below are here for you around the clock.
Our trained responsible gaming support agents are available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6). Reach us by email for any account concern, tool activation, or general responsible gaming enquiry.
[email protected]If you are concerned about a family member's or friend's gambling behaviour, 88fg's support team can advise you on how to approach the conversation, provide information on available tools, and guide you toward appropriate professional resources in Bangladesh.
[email protected]To initiate a self-exclusion — whether short-term or permanent — email our support team with the subject line "Self-Exclusion Request" and your registered account email. We will action your request within 1 hour and send confirmation once your account has been blocked.
[email protected]For independent, confidential support outside of the 88fg platform, we encourage players to seek guidance from qualified mental health and addiction counselling professionals in Bangladesh. Speaking with a professional is always a sign of strength, not weakness.
[email protected]Underage Gambling Prevention
88fg operates a strict 21+ only policy. No person under the age of 21 years is permitted to register, deposit, or play on the 88fg platform under any circumstances. This policy is enforced at the point of registration through mandatory age declaration, and is subject to documentary verification (NID or passport) at any stage of the account lifecycle.
We are aware that many 88fg players in Bangladesh share household devices and internet connections with younger family members. If you share a device with individuals under the age of 21, we strongly recommend the following protective measures:
Use a strong, unique password for your 88fg account that is not shared with or accessible to anyone else in your household. Enable any available two-factor authentication for an additional layer of protection.
Always log out of the 88fg platform when you are finished playing, and ensure your device is locked with a PIN or biometric when unattended. Do not allow browsers to autofill or save your 88fg login credentials on shared devices.
Consider enabling device-level parental control software on any shared computer, tablet, or smartphone that may be accessed by children. Many operating systems and mobile platforms include built-in parental restriction features at no additional cost.
If you suspect that a minor has accessed or attempted to access the 88fg platform, please report this to our support team immediately at [email protected]. We treat all such reports with the utmost seriousness and will investigate promptly.
Zero tolerance: Any account found to be registered by or used by a person under 21 years of age will be suspended immediately. Any funds in the account will be held pending investigation and will not be returned to the account holder. 88fg reserves the right to report such cases to the relevant authorities.
Play Responsibly, Play With Confidence
You now have a full picture of how 88fg supports responsible gaming. Explore our games, review our FAQ, or log in to manage your account limits today.